All Recology info I have received and read in the Trib fails to mention regular garbage pickup (trash not recycled or composted, such as waxed cardboard soup cartons, kitty litter, light bulbs, broken china, plastic bags, Styrofoam pellets, etc.). Recology needs to specify what NOT to recycle or compost, and that those items go in the regular old trash can for weekly pickup, same as before. Recology needs to issue a new flyer and press release clarifying this important point. Also, tell people to recycle plastic bags (in collection bins at most grocery stores) and take styrofoam pellets to the UPS store on Crespi Drive. What should people do with Styrofoam blocks that come in appliance boxes? Are any other items not covered in the brochures?
I salute Recology for trying to educate the public, but frankly I find the existing literature confusing and incomplete. For one thing, it would be helpful to label illustrations with printed captions. Do not assume that a tiny picture tells a thousand words. Recology needs to provide absolutely clear, comprehensive instructions, leaving nothing to chance, guesswork, or assumption. A service transition like this is difficult for everyone to understand and comply with, especially the elderly, the non-English-speaking minorities, the airheads who don't know how to read anymore, the visually or mentally impaired, and the rest of us who aren't mind-readers or who really do need to be schooled every step of the way.
As a blogger and columnist, I am happy to help Recology get the word out. I have been posting stories about the new service here on Riptide (see our Recology category on the left sidebar of this site). I thank Recology general manager Chris Porter for commenting our posts, and invite her to continue commenting here. I believe in and practice recycling, reuse, and other forms of personal environmental responsibility. I consider Recology's new service an important part of Pacifica's overall environmental health. But Recology still needs to fill in the gaps in the big picture, to make sure everybody in town "gets it" and complies with the new rules. Let's show everybody we know how to be the greenest city in the Bay Area.
JOHN MAYBURY, EDITOR & PUBLISHER
"The blue bin I received is WAY too big for my needs."
Me, too. I was trying to figure out which small country I was being mistaken for. I never completely filled the old bins, so larger bins were hardly indicated in my case. I don't really mind the big bins unless I am being charged extra for the larger (way bigger than necessary) size. I am sure that many Pacificans will have real trouble finding a way to store these behemoths.
Posted by: Dan Underhill | April 09, 2010 at 09:37 PM
We received our bins today and frankly I do not think the card I got with the bins could be more clear. If it is not recyclable, it goes in the garbage can. What is so hard about that?
Blue bin, all recyclables except for what is pictured.
Greenwaste/organics, well, just what it says and is pictured.
How much easier could it be?
Posted by: Butch Larroche | April 09, 2010 at 09:26 PM
I just tried this afternoon to drop off Styrofoam "peanuts" at the UPS store and they refused them. They did send me a few doors down to Suite D??, and they did take them as long as they were clean and dry.
I am glad to hear that there are smaller blue cans available. I drove out of Rockaway last night after drop-off of the blue and green cans occurred and it was a bit surreal seeing all of those cans at the curb in pristine condition.
Posted by: Karen Rosenstein | April 09, 2010 at 06:38 PM
RECOLOGY OF THE COAST tends to focus on what items we do take versus what items we don't take in our flyers. All items you have a concern about are mentioned in our very informational RECYCLOPEDIA that will be part of a larger brochure we are currently working on that will be titled the RECOLOGY OF THE COAST ANNUAL CALENDAR, SERVICE BROCHURE, AND RECYCLOPEDIA. This booklet will cover all aspects of the operation, such as recycling yard, debris boxes, office operation, and all recycling and composting programs. Two company reps will be at the EARTH DAY and POOCH PARK festivities to pass out literature and answer questions. We have had two flyers mailed, one delivered with the toters, articles in the TRIB, info on the RIPTIDE and FIX PACIFICA blogs, and we are working on a video segment with Channel 26, so we are trying to use all venues available for communication with our customers. Finally, all customers will receive a card in the mail in the next few months allowing them to select the size of garbage cart they will need, either 20, 32, 48, or 64 gallons. These carts will be delivered in August, so until then our customers should continue to use their current garbage can. The new programs begin on the week of May 3 and GARBAGE, RECYCLING, AND GREENWASTE/ORGANICS ARE STILL PICKED UP ON THE SAME DAY, WITH THE ONLY CHANGE BEING GREENWASTE/ORGANICS ARE PICKED UP EVERY WEEK AND RECYCLING EVERY OTHER WEEK.
Posted by: Chris Porter | April 09, 2010 at 04:33 PM
I contacted Recology and inquired how to dispose of articles not recyclable, compostable, or donate-able. I received a very prompt response from Chris Porter with instructions to "use your regular garbage container until August when we will send out a card asking what size garbage can you want...20, 32, 48, or 64 [gallons]."
Posted by: Julie Maykel | April 09, 2010 at 01:14 PM
The blue bin I received is WAY too big for my needs and the space where I keep my bins. (Haven't received the green bin yet.) I called them and was told that if you want a smaller bin, you can swap out the bigger one for a smaller one. The rep said to call back the end of May to order the small bin for delivery in June. She didn't know how much smaller the bin will be.
Posted by: Patricia Delich | April 09, 2010 at 09:18 AM
The UPS store now takes only packing "peanuts" (Styrofoam pellets) under certain circumstances. There isn't as much shipping (commerce) as there was before, so they simply aren't as valuable as they were.
And John, quit yer bitchin' and moanin' about the flyer being inadequate. Whaddya want for the highest garbage collection rates in San Mateo County? Clarity ain't in the cards comin' from government or their minions.
Posted by: Lionel Emde | April 09, 2010 at 07:37 AM